Official Documents

Privacy Policy Petir168 – User Data Protection

Petir168 is committed to protecting every user's privacy. This document clearly explains how we collect, store, use, and protect your personal information.

Updated: 1 January 2026 Malaysia PDPA 2010 Compliant

Petir168's Six Data Protection Principles

Full 256-bit SSL Encryption

All data transmitted between your device and Petir168 servers is protected with SSL 256-bit encryption — the highest security standard in the industry. No one can intercept or read your data in transit.

Strict Access Controls

Only Petir168 staff with specific authorisation may access users' personal data — and only when strictly necessary for operational purposes. All access is logged and continuously monitored.

PDPA 2010 Compliance

Petir168 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). We respect your right to access, correct, and request deletion of your personal data at any time.

No Data Selling

Petir168 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you.

Limited Data Retention

Your personal data is retained only for as long as necessary for the stated purposes, or as required by applicable Malaysian law. Data that is no longer needed is securely deleted.

Immediate Breach Notification

Should any data security breach occur that affects you, Petir168 is committed to notifying you and the relevant authorities within the timeframe required by law.


Note: This Privacy Policy describes Petir168's data collection and usage practices. By using the Petir168 platform, you agree to the terms set out in this document. Please also read Terms and Conditions us for more information.

Introduction

Petir168 takes user privacy very seriously. As an online entertainment platform serving over one million members in Malaysia, we understand that your trust depends not only on the quality of the services we offer, but also on how we handle the personal information you entrust to us.

This Privacy Policy ("Policy") explains in detail how Petir168 collects, stores, processes, uses, and protects your personal data when you use our platform — whether through our website or mobile app. This Policy also outlines your rights regarding that personal data and how you may exercise those rights.

Petir168 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and international best practices in data protection. We are committed to ensuring that your personal data is always handled with care, security, and responsibility.

petir168 is a registered data controller under Malaysia's PDPA 2010. This means we have clear legal accountability for the protection of your personal data and can be held responsible in the event of non-compliance.

Personal Data We Collect

Petir168 only collects personal data that is strictly necessary for legitimate purposes. Below are the categories of data we collect and the reasons for collecting them:

Data Category Example Information Primary Purpose
Identity Data Full name, IC number, date of birth Account registration, KYC verification
Contact Data Email address, phone number Communications, OTP verification
Financial Data Bank account details, e-wallet Deposit & withdrawal processing
Technical Data IP address, device type, browser Security, fraud prevention
Usage Data Game records, wagering history Service improvement, compliance
Communication Data Customer support chat records Complaint resolution, training

We do not collect sensitive data such as medical information, religious beliefs, or political views. All data collected is the minimum necessary for the stated purposes.

How We Use Your Data

Petir168 uses your personal data only for the following legitimate purposes:

  • Account Management: Creating, verifying, and managing your account, including the KYC process required by law.
  • Service Delivery: Enabling you to play games, make deposits, and withdraw funds smoothly and securely.
  • Platform Security: Detecting and preventing fraudulent activity, money laundering, and unauthorised access to your account.
  • Customer Support: Providing relevant and accurate assistance when you contact our support team.
  • Legal Compliance: Meeting the reporting and compliance requirements set by relevant authorities.
  • Responsible Gaming: Monitoring gameplay patterns to identify and assist players who may need support.
  • Service Communications: Sending important notifications related to your account, transactions, and changes to terms.
petir168 will only use your data for direct marketing if you have given explicit consent. You may withdraw this consent at any time through your account settings.

Data Sharing with Third Parties

Petir168 does not sell your personal data. However, there are limited situations where we may share data with trusted third parties:

  • Payment Service Providers: Transaction information required to process your deposits and withdrawals via FPX, DuitNow, and e-wallets.
  • Game Providers: Minimum technical data required by third-party game providers to deliver games correctly.
  • Legal Authorities: Data required by relevant authorities on valid legal grounds, such as court orders.
  • Technical Service Providers: Technical infrastructure providers that help us operate the platform, subject to strict data protection agreements.
All third parties that receive your data from Petir168 are bound by legally enforceable confidentiality and data protection agreements. They are not permitted to use that data for any purpose beyond what has been agreed.

Data Security

Petir168 continuously invests in security infrastructure to ensure your data remains protected at all times. The technical and organisational security measures we employ include:

  • 256-bit SSL/TLS encryption for all data communications between client and server.
  • Passwords are stored using secure one-way hashing algorithms — petir168 itself cannot view your password.
  • Two-factor authentication (2FA) available and encouraged for all accounts.
  • 24/7 security monitoring by a dedicated cybersecurity team.
  • Periodic independent security audits conducted by third-party security firms.
  • Role-based access controls — staff may only access data relevant to their duties.
  • Servers and databases are housed in data centres protected by high-grade physical and cyber security.

While we take all reasonable measures, no system on the internet is 100% risk-free. You also play a role in keeping your account secure by using a strong password and not sharing your login credentials.

Cookies and Tracking Technologies

Petir168 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how visitors use our platform to help us improve performance and user experience.
  • Functional Cookies: Remembering your preferences such as language, time zone, and personal settings to deliver a more personalised experience.
  • Analytics Cookies: Used internally to understand usage patterns and improve our products. Analytics data is aggregated and does not personally identify individuals.

You can manage cookie settings through your browser settings. However, disabling essential cookies may affect platform functionality.

Your Rights as a User

Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by Petir168:

01
Right to Access Data

You have the right to request a copy of the personal data that Petir168 holds about you. We will provide this information in a readable format within the timeframe required by law.

02
Right to Rectification

If personal data held by Petir168 is inaccurate or out of date, you have the right to request a correction. Requests can be made through your account settings or by contacting our support team.

03
Right to Withdraw Consent

You may withdraw consent for certain uses of your data, including marketing communications, at any time. Withdrawal of consent does not affect the validity of any prior processing.

04
Right to Erasure

You have the right to request deletion of your personal data, subject to record retention obligations required by Malaysian law. Requests will be processed after your account has been fully terminated.

05
Right to Lodge a Complaint

If you are dissatisfied with how Petir168 handles your personal data, you may file a complaint with the Personal Data Protection Commissioner of Malaysia appointed under PDPA 2010.

To exercise any of the rights above, contact the Petir168 support team via live chat or email [email protected]. We will process your request within 14 business days.

Child Data Protection

The petir168 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

A rigorous KYC verification process is carried out during registration to ensure all members meet this minimum age requirement. Should petir168 discover that data from an underage individual has been inadvertently collected, the account in question will be terminated immediately and the data deleted as soon as possible.

If you become aware that someone under 18 has registered a Petir168 account, please contact our support team immediately so the appropriate action can be taken.

Privacy Policy Amendments

Petir168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, legal requirements, or other legitimate operational reasons.

When we make material changes to this Policy, we will notify you via:

  • In-platform notification on your petir168 account the next time you log in.
  • A notification email will be sent to the email address registered to your account.
  • A clear notice on the homepage of our website and app.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. The "Last Updated" date at the top of this document indicates when the Policy was last revised.

Contact Our Privacy Officer

Petir168 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with data protection laws. If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact us:

  • Live Chat: Available 24/7 on the Petir168 platform — the fastest way to get a response.
  • Email: [email protected] — response within 24 business hours.
  • FAQ Section: Visit FAQ page us for answers to frequently asked questions about privacy.

Your Data Is Safe with Petir168

Join over one million Malaysian users who trust Petir168 for a safe, fair, and fully private online entertainment experience.

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